“it always seems impossible until it’s done.” - Nelson Mandela

we’re here to help leaseholders gain clarity and control over their financial obligations.

our founder started ‘leaseholders’ to help people like her grandparents who face ever-increasing service charges, questionable managing practices, uncertainty of their rights, and a lack transparency surrounding their leasehold property.

in an unregulated industry, leaseholders need guidance and information to protect themselves and their financial investments.

WAYS WE HELP

TOP TIPS

  • leaseholders have more rights than they realise.

    managing agents and freeholders CANNOT charge whatever they wish and they MUST adhere to the lease agreement at all times.

  • becoming familiar with your lease is vital. if your lease is in complicated language or is difficult to understand, we can help.

  • any works above £250 per leaseholder MUST go through a consultation process.

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WHAT IS A LEASEHOLDER?

  • a leaseholder owns the right to occupy and use a property for a fixed term as outlined in a lease agreement but does not own the land or building outright. the freeholder retains ownership of the building and land.

  • Leaseholders are responsible for service charges, ground rent, and contributions to the maintenance and repair of communal areas and the building structure.

    if there is no Right to Manage in place, the fees are collected by the freeholder or the managing agent who reports to the freeholder.

    there is no regulation around service charges or managing company practices.

  • dependent on the freeholder or managing agent to maintain the building, resolve disputes, and ensure compliance with safety regulations.

  • their rights and responsibilities are defined by the lease, which may restrict actions (or incur additional expenses) such as subletting, making structural changes, or using the property for business purposes.

    understanding what’s in your lease agreement is extremely important.

WHAT DO YOU NEED?

personal help

  • someone to explain it to me

  • someone to act on my behalf

  • someone to guide me forward

Right to Manage

  • understanding the process

  • getting my neighbours buy-in

  • project management

information

  • what are my rights?

  • templates for responses

  • understanding my lease

REFORM ACT

how long until leaseholders see change?

what about….?

  • exclusion of existing leaseholders, since the Act primarily addresses future lease agreements?

  • regulating property managers, to tackle unfair service charges and poor management?

  • fire safety costs, to protect leaseholders from historical fire safety remediation costs?

  • forfeiture of leases, where a leaseholder can lose their home if they are £350 or more in arrears?

  • complex enfranchisement rules, which can make it just as difficult to buy the freehold?

  • implementation delays and uncertainty during secondary legislation before the Act to come into effect?

the leasehold system is stuck in the dark ages.

leaseholders need access to critical information about their rights and how to protect their investments.

we are dedicated to helping leaseholders and wish to see them empowered so they can feel safe in their homes.